Maintenance
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Call Center 

Astems is immediately dealing with errors with multiple years of experience and providing the swift A/S visiting service.

Call Center image
  • Available to analyze the consultation statement for
    AS history management

  • Real-time monitoring

  • Available to identify the response rate/avoiding
    rate of the call

  • Provide the report for preventing the re-occurrence with the monthly analysis in error

Operating hours
Weekdays : 9am to 10:30pm / Weekdays (all open throughout the year)

With the operation program for accepting, processing, and analyzing the errors as well as specialized call responding personnel that understands the system along with special infrastructure with CTI.

Analysis management system 
Adopt CTI-specialized infrastructure image

- Adopt CTI-specialized infrastructure -

AS registration and store history management image

- AS registration and store history management -

Installation schedule image

- Installation schedule -

AS breakdown analysis image

- AS breakdown analysis -

AS schedule registration and processing status by period image

- AS schedule registration and processing status by period -

Analysis function by AS type by period image

- Analysis function by AS type by period -

Monthly report form (provided analysis data of each species) image

- Monthly report form (provided analysis data of each species) -

Policies for using personal information